Our Customer

Galahad Benussi

 

I wanna start by saying that I'm not an easy costumer: I ask a lot of questions, I call, I write emails and messages. I purchased a wonderful Tamron 90mm F / 2.8 Macro on the ReflexMania website. The lens arrived in advance, even during a holiday time. As said in the Ad, the lens is perfect, no dust, no scratches. Box, packaging and hood are original. This things are not always obvious when you buy second hand products. Yet there are and they are perfect. Despite a small mistake (the lens hood was missing, it was sent afterwards without additional costs) immediately solved by the staff, the lens looks like new and I am super satisfied.

Adriana Guerrieri

 

I ordered a used Sigma 35mm f/ 1.4 ART for Canon in excellent condition with no signs of wear. When I got the lens I saw a flaw that wasn't mention in the description. I contacted ReflexMania, who immediately apologized for the inconvenience. They offered me a small refund in case I wanted to keep the lens or to replace it with another one. I handed the courier my lens on Monday morning and on Wednesday morning my replacement sigma was delivered. The replacement lens is comparable to the new one, really perfect in all its components. Many thanks for your outstanding and professional work.

Alessandro Trudu

 

I bought several lenses from this website, the most recent one arrived today: Canon 70-200 f4. The products are always perfect, like new, they are fast with the shipping and answering the emails, not to mention the kindness. Excellent evaluations and 2 years warranty. It's difficult to find better! This shop it's the best for those who love photography!

Any question?

Sure! You can have a valuation of your products filling the form on our website, you’ll receive a valuation by email and if you confirm it you’ll receive a coupon to buy the material that you like used or new! It’s very simple and a courier service will be at your home to pick up your package, we will receive it the day after.
The 14 days withdraw is usefull to you to valuate and test the equipement! Obviously that’s not possible on new one but it’s a great bnefit on the secondhand products! You try the product and if you’re not satisfied, we take it back and we refund you the full ammount. We are the only store to do that!
The material is totally examinated and reviewed, we are so sure of our equipement that in Europe we are the only to give the 2 years warranty with no exceptions.
Our laboratory examines, tests and reviews all the material. We do strict and deep controls on elettronics and mechanics, that’s why we are the only one in Europe to guarantee every our products WITH NO EXCEPTIONS for 2 years. In case you’ll have some problems, what you have to do is just fill in the withdrawal form on our website, a courier service will pick the package up. Our technicians will examine it and repair it.
Sure! We are in Ancona, you can come to sell, to buy or to have assistance of the equipement. We suggest you first to verify the availability on our website of the products that you like.

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